High-quality products tailored for wholesalers and distributors worldwide.
Chinee Eyelashes Co., Ltd. supplies false eyelashes and related lash products for international wholesalers, distributors, beauty brands, retailers, salons, and professional buyers. Our product range includes full-strip lashes, segment and cluster lashes, individual lash extensions, clear-band and cotton-thread band styles, faux mink and real mink lashes, magnetic lashes, self-adhesive options, natural daily styles, and dramatic performance designs. The following ordering process is intended to help buyers confirm product, customization, payment, production, packaging, and delivery requirements clearly.
Please send your inquiry with as much product and purchasing information as possible. You may refer to an existing item, provide reference photographs, or describe the lash style you would like us to evaluate.
Complete information allows us to review product suitability, customization requirements, estimated costs, and delivery options more efficiently.
Samples may be arranged for product evaluation before a bulk order, subject to product availability and customization requirements. Sample charges, packaging costs, and freight will be confirmed before dispatch. A sample that requires custom lash development, printed packaging, special materials, or new tooling may involve additional cost and preparation time.
Buyers should test and approve the relevant style, fit, appearance, application method, and packaging before confirming mass production. Because handmade and fiber-based lash products may show minor visual differences, approved samples are used as a practical reference rather than as a basis for requiring every unit to be visually identical.
Customization options are reviewed according to the selected product and order requirements. They may include lash length, curl, density, fiber color, band construction, style arrangement, tray configuration, box design, logo printing, labels, inserts, and shipping cartons. The feasibility of each request is subject to technical and material confirmation.
Our quotation is prepared based on the confirmed specifications, quantity, packaging, customization level, material selection, delivery destination, and requested trade terms. Unless otherwise stated, freight, import duties, taxes, customs clearance charges, and destination fees are not automatically included in the product price.
Quoted prices and availability may be valid for a limited period because material, packaging, currency, and freight conditions can change. The applicable price, minimum order requirement, sample cost, and estimated production schedule will be stated in the relevant quotation or proforma invoice.
For private-label orders, buyers should provide logos, packaging artwork, text, color references, barcodes, and other print files in a suitable production format. All spelling, claims, symbols, dimensions, and regulatory information should be checked by the buyer before approval.
A digital layout or other approval file may be provided when applicable. Colors displayed on monitors can differ from printed results, and printing may have reasonable production tolerances. Physical packaging samples or color references can be discussed when closer evaluation is required.
The buyer is responsible for ensuring that submitted trademarks, designs, images, and packaging content are authorized for use and comply with the requirements of the destination market. Chinee Eyelashes Co., Ltd. will not knowingly use third-party intellectual property without appropriate authorization.
An order is considered ready for processing after the commercial and technical details have been agreed upon. The confirmation process normally includes review of the following information:
Buyers should report any inconsistency in the order documents before making payment or approving production. The latest mutually confirmed written specifications will be used as the basis for order execution.
Payment arrangements depend on the order value, customization level, production requirements, destination, and cooperation history. The accepted payment method, currency, payment schedule, bank information, and any transaction charges will be stated in the quotation, contract, or proforma invoice.
Production generally begins after the required payment has been received and the product and packaging details have been approved. Customized goods may require payment arrangements different from those for available standard products. Any outstanding amount required before shipment must be settled according to the confirmed order terms.
Payments should be made only to the beneficiary account shown on an official document issued by Chinee Eyelashes Co., Ltd. If you receive a request to send payment to a different account, please verify the change with your established company contact through a separate communication channel before transferring funds.
The production schedule is estimated according to product complexity, order quantity, material availability, packaging readiness, and the confirmed production plan. Custom cluster lashes, special full-strip designs, mixed-size packs, and private-label packaging may require different preparation times. Any stated completion date is an estimate unless otherwise agreed in writing.
During production, we may contact the buyer if a specification requires clarification or if a material, artwork, or packaging detail could affect the finished order. Delayed approvals, artwork revisions, payment delays, specification changes, or events outside reasonable control may affect the schedule.
Quality checks are conducted according to the confirmed order details and relevant product characteristics. Inspection may cover style consistency, visible workmanship, quantity, packaging, labeling, and carton condition. Product or packing photographs may be shared for confirmation when appropriate. Buyers who require third-party inspection or a specific inspection standard should state this before order confirmation; related arrangements and costs will be agreed separately.
Requests to change a confirmed order must be submitted in writing as early as possible. Changes to style, quantity, material, packaging, artwork, delivery address, or shipping method may affect the price and production schedule and are subject to feasibility review.
Once materials have been purchased, packaging has been printed, or production has started, an order may not be freely changed or canceled. Any recoverable or non-recoverable costs will be assessed according to the actual stage of the order. Customized products, branded packaging, and specially produced materials may not be reusable for another customer.
Products are packed according to the confirmed retail packaging and export carton requirements. Buyers should specify any special needs for carton marks, palletization, protective packaging, labeling, mixed cartons, or marketplace preparation before the final quotation and production approval.
Shipment can be arranged by courier, air freight, sea freight, rail, or another suitable service, depending on shipment volume, destination, urgency, and buyer preference. The available route, estimated transit time, freight charge, and shipping terms are subject to confirmation for each order.
Transit estimates are provided by logistics providers and may be affected by customs procedures, carrier schedules, weather, peak seasons, security checks, or other external factors. Buyers are responsible for providing accurate consignee information and, unless otherwise agreed, for destination import clearance, duties, taxes, permits, and local charges.
Shipping documents may include a commercial invoice, packing list, transport document, and other documents agreed before shipment. Any special documentation or legalization requirement should be disclosed during the inquiry stage so that availability, cost, and processing time can be reviewed.
Please inspect the shipment promptly after delivery. Check the number of cartons, exterior condition, item numbers, quantities, product specifications, and packaging against the confirmed order documents. If cartons appear damaged or missing, note the issue with the carrier where possible and retain the shipping labels and packaging.
Any product or quantity concern should be reported to Chinee Eyelashes Co., Ltd. promptly with the order number, affected item, quantity, clear photographs or videos, carton labels, and a description of the issue. Samples of the affected goods may be requested when necessary to support evaluation.
We will review the information against the approved specifications, production records, and shipping documents. Where responsibility is confirmed, an appropriate solution will be discussed according to the nature and extent of the issue and the terms of the relevant order. Products should not be returned, discarded, reworked, or deducted from payment without prior written agreement.
For repeat orders, please confirm whether the previous specifications and packaging remain unchanged. Material batches, printing conditions, and handmade product characteristics may result in reasonable differences between separate production runs. If exact continuity is commercially important, inform us before placing the repeat order so that available references and production requirements can be reviewed.
Chinee Eyelashes Co., Ltd. welcomes clear forecasts and early communication from long-term buyers. Sharing expected quantities, launch dates, packaging updates, and shipping plans in advance helps both parties coordinate materials, approvals, production, and logistics more effectively.